Online Shopping Survey Name * First Name Last Name Phone * (###) ### #### Email * What is your age? 19 - 29 30 - 39 40 - 49 50 - 59 60 - 69 70 + Prefer not to answer What device did you use to shop on the site? * Desktop Laptop Tablet Phone Were you able to locate everything on the website? * Yes No Was this your first time using Stong’s Express? * Yes No Were you satisfied with the substitutions on your order, if any? * My order didn’t have any substitutions Satisfied with substitutions Unsatisfied with substitutions Have you shopped at any of our physical locations * Yes No Was your order for delivery or pickup? * Delivery Pickup at Northwoods Pickup at Dunbar Pickup at Squamish Was the driver on time? Yes No How would you rate your overall experience? Very Poor Poor Ok Good Very Good Are you likely to use the service again? * Yes No Any additional comments or recommendations for improvement? Thank you!