Deli Manager

Position Location: North Vancouver

With two current locations, Stong’s is a BC owned and family operated independent grocer, well-known for its abundance of local grocery products and community involvement.

Stong’s Market in North Vancouver is seeking a passionate, people-oriented leader to fill an amazing career opportunity as a Deli Manager. This is a great opportunity for an individual who places equal emphasis on customer and employee engagement, excels at relationship building, and has a hands-on, collaborative approach in leadership and decision making, and enjoys food preparation – all in a grocery store setting!

Our Deli department has a great selection of ready-to-eat food items for customers, including pasta, salads, mixed vegetables, samosas, and sliced meats and cheeses.

The Role:

  • Leads and inspires their team to ensure a positive customer shopping experiences
  • Manages the daily operations of the Deli department
  • Recommends, slices, dishes, packages, weighs, and prices deli items for customers
  • Prepares special orders and party platters
  • Contributes in and oversees food preparation, cooking, and rotation of food to ensure high quality and freshness
  • Delegates duties and responsibilities to employees
  • Builds and maintains positive employee and vendor relationships
  • Writes and places regular product orders
  • Manages and increases department profitability and sales through effective budgeting, merchandising, controlling expenses and driving sales
  • Schedules and budgets labour costs and hours based on departmental demands
  • Evaluates staff member performance and provides appropriate feedback
  • Assists in recruiting, hiring, training, and onboarding
  • Complies with health and safety regulations as well as company policies and procedures
  • Attends weekly department management meetings as well as occasional upper management meetings
  • Is instrumental in supporting and executing new company programs

Experience & Education:

  • Minimum 3 years previous experience working in a food preparation environment
  • Minimum 2 years previous experience in a supervisory or management position leading a team of 5-10 employees
  • Previous experience working with unionized employees an asset
  • Successful completion of secondary school
  • Currently eligible to work in Canada

Leadership Competencies Desired:

  • Leads by example, providing impeccable customer service skills
  • Inspires, leads and motivates others to achieve high performance by using outstanding interpersonal communication skills
  • Embraces new and innovative ideas with the ability to be a strong agent for change
  • Demonstrates the ability to work well under pressure and in a fast paced environment
  • Innovates and thinks outside the box
  • Prioritizes and delegates tasks in order to meet strict deadlines and keep up with sales
  • Shows strong attention to detail and organizational skills
  • Has a flexible schedule, including working early mornings, daytime, evenings, weekends and holidays
  • Is not afraid to get their hands dirty and work alongside his or her team
  • Ability to lift 50+ pounds
  • Is proficient in using MS Outlook, Excel, Word, and time and attendance software for employee management
  • Places a high degree of value on self-development and is not afraid to learn new skills

Certifications:

  • Food Safe an asset
  • First Aid Certificate – Level 1 an asset

Benefits:

  • Competitive wages
  • Paid vacation and sick time
  • Comprehensive benefits package, including medical, dental, group insurance, and more

How to Apply: Please email your cover letter and resume to employment@stongs.com, or apply online at www.stongs.com/careers.  We thank all candidates in advance for their interest in working at Stong’s as a Deli Manager. Please note that only those considered for interviews will be contacted.

We look forward to hearing from you!

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