Deli Manager

Position Location: North Vancouver

Company Overview: Stong’s is a locally owned, community focused grocery store. We offer a wide variety of local and boutique products at both our Vancouver and North Vancouver full-service locations. Our Stong’s express department are experts at home delivery straight to your front door. The Stong’s name has a rich history with over 85 years of grocery experience and we are committed to a unique and family friendly grocery shopping experience.

Position Overview: This is a great opportunity for an individual who places equal emphasis on customer and employee engagement, excels at relationship building, and has a hands-on, collaborative approach in leadership and decision making, and enjoys food preparation – all in a grocery store setting! Our Deli department has a great selection of ready-to-eat food items for customers, including pastas, salads, mixed vegetables, samosas, and sliced meats and cheeses.

The Role:

  • Leads and inspires their team to ensure a positive customer shopping experiences
  • Manages the daily operations of the Deli department
  • Recommends, slices, dishes, packages, weighs, and prices deli items for customers
  • Prepares special orders and party platters
  • Contributes in and oversees food preparation, cooking, and rotation of food to ensure high quality and freshness
  • Delegates duties and responsibilities to employees
  • Builds and maintains positive employee and vendor relationships
  • Writes and places regular product orders
  • Manages and increases department profitability and sales through effective budgeting, merchandising, controlling expenses and driving sales
  • Schedules and budgets labour costs and hours based on departmental demands
  • Evaluates staff member performance and provides appropriate feedback
  • Assists in recruiting, hiring, training, and onboarding
  • Complies with health and safety regulations as well as company policies and procedures
  • Attends weekly department management meetings as well as occasional upper management meetings
  • Is instrumental in supporting and executing new company programs

Experience & Education:

  • Previous experience working in a food preparation environment and experience in a supervisory or management position leading a team of 10-15 employees is preferred
  • Previous experience working with unionized employees an asset
  • Successful completion of secondary school
  • Currently eligible to work in Canada

Desired Qualifications and Skills:

  • Leads by example, providing impeccable customer service skills
  • Inspires, leads and motivates others to achieve high performance by using outstanding interpersonal communication skills
  • Embraces new and innovative ideas with the ability to be a strong agent for change
  • Demonstrates the ability to work well under pressure and in a fast paced environment
  • Innovates and thinks outside the box
  • Prioritizes and delegates tasks in order to meet strict deadlines and keep up with sales
  • Shows strong attention to detail and organizational skills
  • Has a flexible schedule, including working early mornings, daytime, evenings, weekends and holidays
  • Is not afraid to get their hands dirty and work alongside his or her team
  • Ability to lift 20+ pounds
  • Is proficient in using MS Outlook, Excel, Word, and time and attendance software for employee management
  • Places a high degree of value on self-development and is not afraid to learn new skills


  • Food Safe an asset
  • First Aid Certificate – Level 1 an asset


  • Competitive wages
  • Paid vacation and sick time
  • Comprehensive benefits package, including medical, dental, group insurance, and more

Salary/Hourly Rate: $40,000-55,000/annual (based on candidate experience)

How to Apply:  Feel free to pop by our North Vancouver (2150 Dollarton Hwy) location. You can also apply online with the form to the right or email your resume, position, hours availability and preferred location to